Comments on: Infrastructure Upgrade

By: nipempize

nipempize — Thu, 29 Jan 2009 17:54:26 +0000

Hello, I can’t understand how to add your blog ( blog.syncplicity.com ) in my rss reader

By: Isaac

Isaac — Thu, 16 Oct 2008 05:56:42 +0000

Jonathan,

Thanks for the suggestion. We’ve been using memcached for a few months now — it’s great. Our database load comes from queries that aren’t very cache-able, plus a high percentage of writes. We’re working on some long term architectural changes to address this and memcached will continue to be a part of that strategy.

Thanks,
Isaac

By: Jonathan

Jonathan — Thu, 16 Oct 2008 03:58:57 +0000

You guys should look at “memcached” – it’s a mechanism that Facebook uses to help keep the intense load off of their database servers. It’s a linux server but has C# hooks so it can be called from your Windows backend.

By: Leonard Chung [SyncP]

Leonard Chung [SyncP] — Tue, 07 Oct 2008 21:48:39 +0000

@ Andy:

Andy,

While Syncplicity is still in beta, it is free and has no storage limitations. The 2GB size only applies once Syncplicity goes paid. You can use it as much as you want today.

Leonard

By: Leonard Chung [SyncP]

Leonard Chung [SyncP] — Tue, 07 Oct 2008 21:47:14 +0000

@Roy Bragg:

Hi Roy,

I took a look at our support queue and see that the last e-mail you sent in was 7/16 with a response the following day after tracing the fact that Google is rejecting the documents as they don’t meet its conversion criteria. This is the last support message from you that I see.

Is there another message which you’ve sent and not received a response for? If so, please e-mail support again and CC me (leonard-at-.syncplicity.com) on the message.

Thanks,

Leonard

By: Roy Bragg

Roy Bragg — Fri, 03 Oct 2008 23:08:51 +0000

Any chance on support returning an email or responding to a forum request? I’d love to use syncplicity, but it won’t sync with my Google Docs account even though I’ve followed the instructions word-for-word. Any ideas?

By: Andy

Andy — Sun, 28 Sep 2008 10:17:09 +0000

Doesthis mean that you will be rolling out the pay service soon? I need more than 2 GB. I wanted the 50 GB plan and am glad to pay for it….

By: Ondrej

Ondrej — Wed, 24 Sep 2008 19:27:29 +0000

Amit – try restarting your computer. Email me if you’re still having trouble.

By: Amit Batra

Amit Batra — Wed, 24 Sep 2008 16:17:17 +0000

Does not work after the infrastructure upgrade completion… My client stays offline… Even confirmed that my.syncplicity.com is inaccessible.

By: Tom Birkland

Tom Birkland — Tue, 23 Sep 2008 23:04:25 +0000

Counting down to 5 pm PT–hope all goes well. Syncplicity is, for me, a must-have service, so I appreciate your warning us before the system doesn’t go down (and we all crash the support boards with frantic messages!)