Customer Case Study: SingleFeed

We're constantly hearing from customers how they're using Syncplicity in their businesses to help them save money and succeed better. We've heard from many that they'd like to hear how others are using Syncplicity so we're starting a series of case studies to highlight some of our customers. Join us in meeting some companies who are using Syncplicity Business Edition to solve real and critical business problems. Interested in highlighting how you use Syncplicity Business Edition in your company in a future blog post? Send an e-mail to Pat Richardson at pat@syncplicity.com and let us know! “We rely upon Syncplicity Business Edition to keep our business running smoothly.” – Brian Smith, SingleFeed CEO

Customer

SingleFeed is a company with offices in Portland and San Francisco and contractors across the country. With a geographically distributed team that often travels, they adopted Google Apps to provide a Cloud Computing solution for their distributed workforce. Gmail is used for all of their internal e-mail, Google Calendar for their calendaring, and Google Docs internal collaboration. Google Apps is part of the standard IT configuration for every employee.

Challenge

While Google Apps worked well for internal communication and documents of less than 10MB, larger files were shared internally using a file server and VPN. External communication was done using an external FTP server which was slow and cumbersome. In addition, the multitude of places that were being used to store, share, and collaborate on files was unwieldy. “It was a huge challenge to manage and maintain all of our files across Google Apps, File Servers, and FTP servers – not to mention people’s laptops and desktops – across our geographically distributed locations. We had to remember where our files and latest versions were, were hitting limitations that differed by system, and were always worried about losing important information. The system was too fragile, costly, and time consuming,” said Brian Smith, CEO.

Solution

Syncplicity Business Edition is used to handle all of their file management, sharing, and collaboration needs in conjunction with Google Apps. Through this solution, SingleFeed was able to replace their File Server and FTP Server along with the associated costs and hassle. In addition, files on laptops and desktops that were previously unmanaged are now centrally managed, backed up, synchronized, and accessible anywhere both in the cloud and offline. “I stopped having to worry about forgetting an important file at the office while on the road, not having backups and previous versions of my important information, or jumping through hoops to share files with co-workers or customers,” said Ryan Douglas, Business Development Manager. According to Smith, “Syncplicity Business Edition and Google Apps are a winning combination. We love the tight integration from sync to single sign-on between the two. Syncplicity has brought together our files and our team so that wherever we’re working, whether in a web browser or a desktop, we always know we have what we need to get the job done.” Click here to learn more about SingleFeed.